- Tickets are valid indefinitely with no refunds. You can use them on any future visit.
- Children under 3 enter free. Children aged 3-11 pay the child rate.
- A free train runs every 20 minutes from Puerto de la Cruz centre to the park.
- Canary Islands residents get a discount with proof of registration.
Ticket Types and What They Include
Standard Loro Parque tickets give you full-day access to all areas, shows and presentations. Children aged 3-11 pay a reduced child rate. Children under 3 enter free. Canary Islands residents receive a discount when showing proof of registration. Acceptable documents are a certificado de empadronamiento, DNI or NIE.
The siam park loro parque twin ticket covers entry to both parks. You visit on separate days. Each ticket is valid indefinitely with no expiry date. You can use them months apart if needed. Groups of 20 or more people qualify for a group rate.
Tickets with transport from southern resorts are bookable as excursions. These include return bus transfer from areas like Costa Adeje and Los Cristianos. The journey time is around 1 hour each way. Some excursions from costa adeje combine Loro Parque entry with guided commentary during the transfer.
| Ticket Type | Validity | What's Included |
|---|---|---|
| Standard Entry | Indefinite | All areas, shows, free train |
| Twin Ticket | Indefinite | One Loro Parque, one Siam Park |
| Entry with Transport | Specific date | Return bus, park entry |
| Resident Ticket | Indefinite | Discount with residence proof |
Loro Parque Tickets and Excursions
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The park recommends buying online in advance. You can also purchase tickets at the ticket office on arrival. Online tickets let you skip the ticket queue and head straight to the entrance turnstiles. The main benefit is convenience rather than pricing differences.
No refunds are offered on any ticket type. All tickets remain valid indefinitely. If you cannot visit on your planned date, you simply use the same ticket on a future visit. Reasons might include weather, illness or changed plans. This policy removes the risk of losing money on unused tickets.
Tickets bought at the gate carry the same indefinite validity. The ticket office opens at 09:30 when the park opens. Arriving early avoids queues. Peak periods like school holidays and weekends see longer waits at the physical ticket desk.
- Tickets never expire, giving complete flexibility if plans change.
- Free express train service from Puerto de la Cruz runs every 20 minutes.
- Bookable bus transfers are available from southern resorts and Los Gigantes.
- Open every day of the year. Hours are 09:30 to 17:30.
- Children under 3 enter at no cost.
- No refunds are offered. Unused tickets remain valid indefinitely.
- Travel time from southern resorts like Costa Adeje is about 1 hour.
- The park recommends 8 hours to see everything. This requires a full day.
- Animal shows run on fixed timetables. You need to plan around them.
Getting to Loro Parque from Puerto de la Cruz and the South
A free Loro Parque express train departs from Plaza de los Reyes Católicos in Puerto de la Cruz. It runs every 20 minutes. The first train leaves at 09:30 and the last departure to the park is at 16:30. Return trains run until 17:30, matching the park's closing time.
If you are staying in southern resorts, the journey takes about 1 hour by car or bus. Southern resorts include Costa Adeje, Los Cristianos and Playa de las Américas. Bookable bus services with park entry operate from the south and from Los Gigantes. These excursions include return transport and often pickup from your hotel area.
The park has a customer car park on site if you are driving. Many visitors staying in excursions from puerto de la cruz walk to the free train stop instead of driving. Both parking and the train are convenient options from the town centre.
Shows, Animal Presentations and Immersive Areas
Educational presentations run throughout the day. Each lasts about 20 minutes. Sea lions, parrots, dolphins and orcas all have scheduled shows. Multiple daily performances run for each. The timetable for each presentation is published on the official site and displayed at the park entrance.
Immersive areas include Planet Penguin, which features real snow and an iceberg environment. Katandra Treetops has Australian birds and suspension bridges through the canopy. Oceania houses free-flying parakeets. La Gruta is a walk-through bat habitat.
The aquarium includes a shark tunnel where you walk beneath rays and sharks. AquaViva is a dedicated jellyfish exhibition with mood lighting. Gorilla and chimpanzee habitats have viewing areas at multiple levels. The parrot collection covers numerous species across outdoor and indoor aviaries.

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Check availability →How Long You Need and Planning Your Day
The park states that about 8 hours are needed to see all areas and shows. Arriving at opening time (09:30) gives you until closing (17:30) to cover everything without rushing. Most visitors spend a full day, especially if watching multiple animal presentations.
Shows run on fixed schedules. Check the timetable when you arrive and plan your route accordingly. Some presentations are more popular and fill up quickly. Arriving early secures better seating. Walking between distant zones like Planet Penguin and the orca stadium takes time.
Restaurants, cafés and snack bars are located throughout the park. You can bring your own food and use the picnic areas. You can also buy meals on site. Toilets, baby-changing facilities and shaded rest areas are marked on the park map given at entry.
Combining Loro Parque with Siam Park
The Twin Ticket covers one visit to Loro Parque and one to siam park tickets. You use them on different days. Both tickets are valid indefinitely. You can visit weeks or months apart. The Twin Ticket works well if you have several days in Tenerife and want to visit both major attractions.
Loro Parque is in the north near Puerto de la Cruz. Siam Park is in the south near Costa Adeje. Travel between the two takes about 1 hour by car. Most visitors staying in the south visit Siam Park first. They make a day trip north for Loro Parque later in their holiday.
Combining both parks requires two full days. Loro Parque needs around 8 hours to see properly. Siam Park also takes most of a day if you try multiple water slides. The Twin Ticket removes the need to choose between them.

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Check availability →Practical Tips for Your Visit
Wear comfortable walking shoes. The park covers a large area with slopes and steps. Sunscreen and a hat are essential, though many zones have shade or are indoors. Bring a refillable water bottle. Fountains are available throughout the site.
Lockers are available if you want to store bags during your visit. Pushchairs and wheelchairs can be rented at the entrance. Most paths are accessible, though some viewing platforms have stairs only.
Check the weather forecast before travelling from the south. Puerto de la Cruz in the north can be cooler and cloudier than southern resorts. This is especially true in winter months. The park operates in all weather conditions. Many animal areas are under cover.
If you are planning other activities, several options are available. Whale watching tenerife and mount teide excursion trips run from both northern and southern bases. A teide cable car trip or masca tour tenerife can be scheduled on separate days from Loro Parque.
Loro Parque tickets remain valid indefinitely, removing any risk if you need to change plans. The free train from Puerto de la Cruz and bookable bus services from southern resorts make access straightforward. Plan a full 8-hour day to see all areas and shows without rushing.
Frequently asked questions
Can I get a refund on Loro Parque tickets if I cannot visit?
No refunds are offered, but tickets remain valid indefinitely. You can use them on any future visit with no expiry date.
How do I get to Loro Parque from Puerto de la Cruz?
A free express train runs every 20 minutes from Plaza de los Reyes Católicos in Puerto de la Cruz. First departure is at 09:30, last departure to the park is at 16:30.
What is the Twin Ticket for Loro Parque and Siam Park?
The Twin Ticket gives you one entry to Loro Parque and one to Siam Park on separate days. Both tickets are valid indefinitely, so you can visit weeks or months apart.
How long do I need to see Loro Parque?
The park recommends about 8 hours to see all areas and shows. Arriving at opening time (09:30) gives you a full day until closing at 17:30.
Do children pay for Loro Parque tickets?
Children under 3 enter free. Children aged 3-11 pay the child rate. Canary Islands residents of all ages get a discount with proof of registration.



